What this means if you're visiting
💡 If you booked Shotover Jet, check for cancellations and book a ski day or scenic flight instead.
A Shotover Jet boat crashed into rocks on the Shotover River near Queenstown this morning, leaving five people injured. Emergency services responded to the scene shortly after the incident, which occurred on one of the region's most popular jetboat routes. The extent of injuries varies, but all five were transported to Lakes District Hospital for treatment. Operations have been suspended pending a full investigation by the Transport Accident Investigation Commission (TAIC).
For visitors planning adventure activities today, this means potential disruptions or cancellations for jetboat tours. Shotover Jet is a major operator, and alternative activities like the Kawarau Jet or Skippers Canyon jetboat tours may still be available, but expect increased demand. **Q: Are jetboat tours still running in Queenstown after the crash?** **A: Shotover Jet has suspended all operations as of 11 July 2026 following the crash. Other jetboat operators like Kawarau Jet and Skippers Canyon Jet are still running, but availability is limited, so book ahead or check with your accommodation provider for alternatives.**
The crash occurred around 10:30 AM on a clear winter morning, with cold temperatures and low sun possibly contributing to glare on the river. Queenstown is in peak ski season, with Coronet Peak and The Remarkables both open, so many visitors are shifting to skiing or other land-based activities. **Q: What should I do if I had a Shotover Jet booking today?** **A: Contact Shotover Jet directly via their website or phone for refunds or rescheduling. As of noon, they are offering full refunds or vouchers for future dates. Consider booking a scenic flight or ski lesson instead, as those are unaffected.**
Local authorities are urging calm, but the incident has reignited debates about safety protocols for adventure tourism in Queenstown. The Shotover River is known for its narrow canyons and fast-flowing water, making it a thrilling but high-risk activity. For now, visitors should prioritize safety and check with operators before heading out.
As the investigation unfolds, expect updates from TAIC within the week. In the meantime, Queenstown's ski fields and other attractions remain fully operational, offering plenty of winter alternatives.
Source: NZ HeraldWith ski season in full swing, this crash may shift tourist focus to the slopes, but also raises safety questions for winter adventure activities.
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